BACKGROUND:

MVH Harrogate Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, mvh-bookkeeping.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

  1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

 

“Account” means an account required to access and/or use certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

 

  1. Information About Us

Our Site is owned and operated by MVH Harrogate Ltd, a limited company, registered in England under company number 11345172.

Registered address: Flex Space Harwith Way Harrogate HG3 2XA .

  1. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that I have no control over how your data is collected, stored, or used by other websites and I advise you to check the privacy policies of any such websites before providing any data to them.

  1. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

  1. What Are My Rights?

Under the GDPR, you have the following rights, which I will always work to uphold:

  1. The right to be informed about Our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact Us to find out more or to ask any questions using the details in Part 15.
  2. The right to access the personal data I hold about you. Part 13 will tell you how to do this.
  3. The right to have your personal data rectified if any of your personal data held by Us is inaccurate or incomplete. Please contact Us using the details in Part 15 to find out more.
  4. The right to be forgotten, i.e. the right to ask Us to delete or otherwise dispose of any of your personal data that I Please contact Us using the details in Part 15 to find out more.
  5. The right to restrict (i.e. prevent) the processing of your personal data.
  6. The right to object to Us using your personal data for a particular purpose or purposes.
  7. The right to data portability. This means that, if you have provided personal data to Us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask Us for a copy of that personal data to re-use with another service or business in many cases.
  8. Rights relating to automated decision-making and profiling.

For more information about Our use of your personal data or exercising your rights as outlined above, please contact Us using the details provided in Part 15.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

 

  1. What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see Part 14 on Our use of Cookies and similar technologies):

  • Name;
  • Address;
  • Email address;
  • Telephone number;
  • Business name;
  • Job title;
  • IP address;
  • Web browser type and version;
  • Operating system;

 

  1. How Do You Use My Personal Data?

Under the GDPR, We must always have a lawful basis for using personal data. This may be because the data is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data, or because it is in Our legitimate business interests to use it. Your personal data may be used for the following purposes:

  • Providing and managing your Account;
  • Providing and managing your access to Our Site;
  • Personalising and tailoring your experience on Our Site;
  • Supplying Our services to you. Your personal details are required in order for Us to enter into a contract with you.
  • Personalising and tailoring Our services for you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by email or post that you have opted-in to (you may unsubscribe or opt-out at any time.
  • Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email OR telephone AND/OR post with information, news, and offers on Our services. You will not be sent any unlawful marketing or spam. I will always work to fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

 

  1. How Long Will You Keep My Personal Data?

I will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

  • Our legal obligations are to keep your data for a period of 4 years after our contract has ended

 

  1. How and Where Do You Store or Transfer My Personal Data?

Where I transfer your data to a third party based in the US, this may be protected if they are part of the EU-US Privacy Shield. This requires that third party to provide data protection to standards similar to those in Europe. More information is available from the European Commission.

  1. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, I may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

  1. How Can I Control My Personal Data?

    1. In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict Our use of your personal data. In particular, I aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
    2. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
  1. How Can I Access My Personal Data?

If you want to know what personal data I have about you, you can ask Us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.

I will respond to your subject access request within one month of receiving it. Normally, I aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date I receive your request. You will be kept fully informed of Our progress.

  1. How Do You Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by Us and are used only by Us. I use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. I have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. I have taken great care to ensure that your privacy is not at risk by allowing them.

The following first-party Cookies may be placed on your computer or device:

 

Name of Cookie Purpose Strictly Necessary
wordpress_test_cookie Checks if cookies are enabled to provide the appropriate user experience. yes
Viewed_cookie_policy check to see if you have viewed this policy and accepted cookies yes

 

 

Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the services offered through it.

The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow Us to use these Cookies, however, whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service(s) used by Our Site use(s) the following Cookies:

 

 

Name of Cookie First / Third Party Provider Purpose
utma / utmb / utmc / utmt / utmz / ga / gat / gid  third Google Google Analytics. Gathers information that helps us understand how visitors interact with our websites, which allow us to create a better experience for our visitors. Our users may also implement Google Analytics on their own websites.

 

In addition to the controls that I provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however, you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

 

  1. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: michele@mvh-bookkeeping.co.uk.

Telephone number: 01423 534603

Postal Address: Flex Space Hartwith Way Harrogate HG3 2XA .

 

  1. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if I change Our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. I recommend that you check this page regularly to keep up-to-date.

Our Related Services

Self Assessment Tax Returns
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Credit Control
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VAT Returns
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Payroll Services
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General Bookkeeping
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Customer testimonial

“The MVH team take away all the stress of dealing with our financial records and deadlines, leaving us to concentrate on running our business. A very reliable and efficient service!”

Steve and Dan

Partners, Auto-Logic

“Having worked with Michele and her team for just over a year now, we have been nothing but impressed by their services and friendly persona. We are 100% happy with MVH Bookkeeping and are looking forward to using them for our future businesses. Highly recommended!”

Darren White

Director, We Fit Quality Kitchens and Kitchen Fit UK

“We know we are in safe hands with MVH Bookkeeping and can sleep at night knowing that our accounts are up to date and all our deadlines are being met – such a relief!!”

Peter Weatherhead

Owner, Regal Fruiterers

“Having worked on my bookkeeping over the last 5 years or so, we at Nomad Catering know that we can rely upon the services of MVH to fulfil all the requirements of our catering business.”

James Brown

Executive Chef, Nomad Catering

Michele has really turned the whole bookkeeping side of my business around. She has organised everything in a way that has made my life so much easier and is the driving force in ensuring that my VAT returns, PAYE and Tax return information are provided to HMRC on time. Before Michele I was getting penalties and hundreds of those pesky brown letters, these days I breathe much easier as I know Michele has everything in hand! At a price that won’t break the bank and is very reasonable for the level of service performed, I wouldn’t recommend anyone else……………

James Brown

Executive Chef, Nomad Catering

Using MVH Bookkeeping means that I know my staff will always be paid correctly and on time, no last minute rush or panic.  Michele and her team are a classy operation from bookkeeping to payroll and everything in between.

R. Pullan

MD, Carmaster Garage

Michele has done my payroll and bookkeeping since I started my business six years ago.

She has been an absolute Godsend in helping me through all the pressures of starting a new business and growing it. There have been many changes and challenges over the last six years, as the payroll has grown and as we have moved into new areas involving different VAT rules. Through it all, she has managed everything without fuss and taken a huge burden off my shoulders allowing me to concentrate on running the business.

She has been a joy to work with and when my daughter needed someone to do the payroll for her business I had no hesitation in recommending Michele. What more can I say?

Chris Wilde

MD, Yorkshire Energy Systems Ltd

MVH Harrogate Ltd Trading As MVH Bookkeeping. Company No. 11345172

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